Each FACE Program promotes its services in the community recruits and serves eligible families, and facilitates families’ ongoing participation in services. A Recruitment, Engagement and Retention Action Plan should reflect year-round strategies and activities to effectively recruit, engage and retain FACE families into the program.
For more guidance read the Recruitment section in the Model and Implementation Guide.
Strategies for Successful Engagement and Retention
- Engage parents as partners in achieving the goals they set for themselves and children
- Be flexible to meet the needs of families
- Learn and respect the culture, norms and beliefs of families
- Be open and accepting of a variety of family situations and parenting styles
- Use a variety of strategies to maintain contact with families
- Maintain high-quality services
- Give families ownership – Allow them to assist with recruitment, planning and supporting FACE Family Circles
Recruiting Settings to Consider
- Hospitals/Clinics/Doctor’s offices
- WIC
- Indian Health
- Child Find
- Early Intervention services
- Schools
- Mental Health agencies
- Early childhood programs
- Libraries
- Adult Education/Job Training programs
- Faith-based organizations
- Community/school events
Recruitment Methods and Materials to Consider
- Face-to-face contact
- Printed materials – brochure, flyers, calendars, magnets, pencils, caps, etc.
- Website
- Informal Orientation (FACE Family Circle)
- Billboards
- Family recruitment events
- Booths at community/school events